Published date: 3 April 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 26 March 2024, 12am

Contract summary

Industry

  • Subscription services - 79980000

Location of contract

Any region

Value of contract

£117,300

Procurement reference

tender_410965/1338842

Published date

3 April 2024

Closing date

26 March 2024

Closing time

12am

Contract start date

1 April 2024

Contract end date

31 March 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

ITEP0656 - Defect Reporting Tool
National Highways has had an online defect reporting facility available on its website since 2020. The facility allows customers to use a map-based interface to locate where the issue they want to report is, select the issue they want to report and provide additional information for context. These issues are then passed by the CCC before being passed to regional correspondence teams to investigate, update and fix the issues the customer has reported.

Customers can report a range of issues relating to the network, as well as in relation to Major Projects schemes. They can opt-in to receive updates on things they have reported as well as link themselves to an existing issue, rather than create a duplicate report for something that has already been reported.

Award information

Awarded date

26 March 2024

Contract start date

1 April 2024

Contract end date

31 March 2027

Total value of contract

£117,300

This contract was awarded to 1 supplier.

Society Works Ltd.

Address

483 Green Lanes London N13 4BS

Reference

No reference - other

Supplier is SME?

Yes

Supplier is VCSE?

Yes

About the buyer

Contact name

National Highways

Address

199 Wharfside Street
Birmingham
B1 1RN
England

Email

enterprisesystemsprocurement@nationalhighways.co.uk