Published date: 8 August 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 3 September 2018

Contract summary

Industry

  • Services furnished by business, professional and specialist organisations - 98110000

Location of contract

Any region

Value of contract

£500,000

Procurement reference

tender_174416/693371

Published date

8 August 2018

Closing date

3 September 2018

Contract start date

19 October 2018

Contract end date

31 March 2021

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Department of Health and Social Care (DHSC) announced £500,000 of funding for an existing helpline to support children of alcohol-dependent parents as part of a three year project. The helpline is part of an overall £6million package of measures announced in April 2018 to support these vulnerable children, which also includes investment to fund pilot projects with local authorities and children's charities. The funding is coming jointly from the DHSC and the Department for Work and Pensions (DWP). The Government remains committed to tackling all alcohol related harms, and this work forms part of a new cross Government alcohol strategy which is currently being developed.

1.2 The Department of Health and Social Care wishes to procure an existing helpline to offer an enhancement to their existing service to support and advise the children of alcohol dependent parents. This procurement will be called the "Children of Alcohol Dependent Parents Helpline" which will have a core requirement that is comprised of:
(a) Provision of an enhanced helpline service that provides support to these vulnerable children and onward referral to services;
(b) Provision of general advice about the "Children of Alcohol Dependent Parents Helpline', how to access it and what it covers
(c) Support awareness raising activity in relation to "Children of Alcohol Dependent Parents Helpline'
(d) A website and potentially other multichannel approaches that may include social media to increase the effectiveness of delivery;
(e) The successful supplier will also need to provide Management Data that provides a breakdown that shows:
- Helpline usage data;
- How the helpline is used by children and young people;
- The issues that children are speaking up about;
- Feedback on the helpline service as requested.


More information

Links


About the buyer

Contact name

Sam Richman

Address

39 Victoria Street
London
SW1H 0EU
England

Telephone

0

Email

Sam.Richman@dh.gsi.gov.uk

Website

www.gov.uk/government/organisations/department-of-health-and-social-care