Published date: 22 July 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 July 2024, 12pm

Contract summary

Industry

  • Data management services - 72322000

Location of contract

NR4 7TJ

Value of contract

£0

Procurement reference

Form ID 75

Published date

22 July 2024

Closing date

1 July 2024

Closing time

12pm

Contract start date

1 August 2024

Contract end date

31 July 2026

Contract type

Supply contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The tool supports several key service management practices in ITCS. These including Service Desk, Incident Management, Service Request Management, Asset Management, Configuration Management, Service Catalogue Management, Service Level Management, and Problem Management. The value of the tool is that it combines all of these elements and enables ITCS to manage the services it provides for the business.

A single action tender has been undertaken.

Award information

Awarded date

4 July 2024

Contract start date

1 August 2024

Contract end date

31 July 2026

Total value of contract

£0

This contract was awarded to 1 supplier.

IVANTI UK LIMITED

Address

3 Arlington Square Downshire Way
BRACKNELL
Berkshire
RG12 1WA
GB

Reference

Companies House number: 05084379

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Norwich Research Park,Earlham Road
NORWICH
NR47TJ
England

Email

joe.p.jackson@uea.ac.uk