Published date: 14 September 2023

Last edited date: 14 September 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 7 September 2023, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

M1 3BG

Value of contract

£96,900

Procurement reference

2023/369

Published date

14 September 2023

Closing date

7 September 2023

Closing time

5pm

Contract start date

8 September 2023

Contract end date

7 September 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Case management system for the efficient management, reporting and achieving of files. Ability to provide the following services -

• Case document management
• Integrated workflow
• Intelligent reporting and analysis
• Advanced document bundling integration
• Integrated real-time and retrospective time recording
• Diary and task management
• Support desk
• Account Management
• Disaster Recovery and Business Continuity
• Onboarding and Training

Call-Off Contract from the G-Cloud 13 Framework Agreement.


Award information

Awarded date

8 September 2023

Contract start date

8 September 2023

Contract end date

7 September 2026

Total value of contract

£96,900

This contract was awarded to 1 supplier.

IKEN Business Limited

Address

First Floor
PS21
21 Prince Street
Bristol
BS1 4PH

Reference

No reference - other

Value of contract

£96,900

Supplier is SME?

No

Supplier is VCSE?

No

Additional details

Contract was awarded to supplier under Framework agreement using the CCS Call-Off Contract for the G-Cloud 13 Framework Agreement (RM1557.13)


About the buyer

Contact name

Procurement Inbox

Address

2 Piccadilly Place
Manchester
M13BG
England

Telephone

01612441010

Email

procurement@tfgm.com