Published date: 9 February 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 16 March 2023, 11am

Contract summary

Industry

  • Systems and technical consultancy services - 72220000

  • System and support services - 72250000

Location of contract

NR1 2DH

Value of contract

£0

Procurement reference

IT-217-2467-NCCT42631

Published date

9 February 2023

Closing date

16 March 2023

Closing time

11am

Contract start date

17 April 2023

Contract end date

16 April 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

We are retendering the council's existing service contract for Professional Services for supporting Microsoft Technologies.

The Council is seeking to purchase Support to:

o Provide a point of escalation for the NCC Infrastructure, Applications and Desktops specialists.
o Reduce of resolution time for incidents and problems related to Microsoft technologies.
o Reduce the number of incidents and problems related to Microsoft technologies.

Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Claire Dawson (Admin)

Address

Martineau Lane
Norwich
Norfolk
NR1 2DH
United Kingdom

Telephone

01603 223945

Email

claire.dawson@norfolk.gov.uk

Website

www.norfolk.gov.uk