Published date: 13 September 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 12 October 2018

Contract summary

Industry

  • Call centre - 79512000

  • Health and social work services - 85000000

  • Social services - 85320000

    • Community health services - 85323000

    • Other community, social and personal services - 98000000

Location of contract

LL29 8AW

Value of contract

£0 to £1,800,000

Procurement reference

20180913133044-33183

Published date

13 September 2018

Closing date

12 October 2018

Contract start date

1 April 2019

Contract end date

31 March 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

CONTRACT FOR THE PROVISION OF A VICTIM HELP CENTRE
THE CONRACT PERIOD IS FOR AN INITIAL PERIOD OF 2 YEARS COMMENCING ON 1ST APRIL 2019 WITH A POTENTIAL TO EXTEND FOR A FURTHER 3 YEARS IN MULTIPLES NOT EXCEEDING 12 MONTHS.

The Police & Crime Commissioner for North Wales currently provide support for victims of crime within a hub called the 'Victim Help Centre' (VHC) located at North Wales Police Divisional Headquarters, St Asaph. The Service is currently provided by an external Supplier, the current contract comes to an end on 31st March 2019 and therefore we are looking to put a new contract in place to commence on 1st April 2019.

Any questions should also be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system.

The Closing Date: 2pm on 12th October 2018


About the buyer

Contact name

Kim Richards

Address

Force Headquarters, Glan-y -don, Abergele Road,
Colwyn Bay, North Wales
LL29 8AW
WLS

Telephone

+44 1492804248

Email

kim.richards@nthwales.pnn.police.uk

Website

http://www.north-wales.police.uk