Published date: 6 December 2023

Last edited date: 6 December 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 14 September 2023, 12pm

Contract summary

Industry

  • Computer support and consultancy services - 72600000

Location of contract

SO15 1EG

Value of contract

£250,000

Procurement reference

tender_386372/1290963

Published date

6 December 2023

Closing date

14 September 2023

Closing time

12pm

Contract start date

26 October 2023

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This procurement will enable the MCA to carry out a discovery and alpha exercise to explore how Ship Owners/Operators and Third-Party Ship Personnel and Management Organisations carry out their business through the MyMCA Platform.

To date, the concept of MyMCA has addressed the user needs for Seafarers and how they apply for their Certificate of Competency (CoC) as well as how Short Course Providers and MCA Approved doctors integrate with MyMCA as part of that process.

This new work will explore how Ship Owners/Operators and Third-Party Ship/Personnel Management Organisations will carry out their business and may include processes such as survey booking/scheduling, viewing and managing ship/other certificates and online payment for services.

During discovery work, detailed user research will be carried out to understand the pain points for customers (as well as internal users) as well as identifying manual process that can be brought online for the benefits of MCA and the customers.

"As is" and "To Be" user journeys will be mapped to support iterative prototype developments which will be tested with users during the subsequent alpha phase. These journeys/prototypes will then be subject to GDS assessments before its rolled into the MyMCA platform during beta.

Stage 1 of the DOS 5 process was concluded via CAS on the 25/08/23 therefore this project captures Stage 2 of the process to be undertaken via online e-procurement services.

More information

Attachments

Award information

Awarded date

5 October 2023

Contract start date

26 October 2023

Contract end date

31 March 2024

Total value of contract

£2,446,000

This contract was awarded to 1 supplier.

CXPARTNERS LIMITED

Address

2 College Square South Anchor Road, BRISTOL, Avon, BS1 5UE, UNITED KINGDOM

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

MCA Procurement Team

Address

Spring Place, 105 Commercial Road
Southampton
SO15 1EG
England

Email

contracts@mcga.gov.uk

Website

www.gov.uk