Published date: 9 July 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 26 April 2023, 11:59pm

Contract summary

Industry

  • Call centre - 79512000

Location of contract

L3 1QY

Value of contract

£28,000,000

Procurement reference

tender_337755/1498340

Published date

9 July 2025

Closing date

26 April 2023

Closing time

11:59pm

Contract start date

2 October 2023

Contract end date

1 October 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Contact Centre for DBS

Award information

Awarded date

2 October 2023

Contract start date

2 October 2023

Contract end date

1 October 2028

Total value of contract

£28,000,000

This contract was awarded to 1 supplier.

HGS UK

Address

11th Floor West, Vantage London, Great West Road, TW8 9AG

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Tim Carter

Address

2 Marsham Street
London
L3 1QY
England

Telephone

02040350000

Email

tim.carter1@dbs.gov.uk