Published date: 31 March 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 March 2022, 11:59pm

Contract summary

Industry

  • Health services - 85100000

Location of contract

South East

Value of contract

£1,116,000

Procurement reference

WA11012/AN

Published date

31 March 2022

Closing date

31 March 2022

Closing time

11:59pm

Contract start date

1 April 2022

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

NHSEI H&J South East (the Commissioner) sought to re-commission Lived Experience Services within the South East Secure Adult estate and Secure CYP estate. The procurement was split into 5 lots:

Lot 1: Kent and Medway prisons (HMP Swaleside, HMP Elmley, HMP Standford Hill, HMP Maidstone, HMP/YOI Rochester & HMP/YOI East Sutton Park)

Lot 2: Surrey prisons (HMP Send, HMP/YOI Downview, HMP Coldingley, HMP/YOI High Down & HMP/YOI Bronzefield)

Lot 3: Thames Valley prisons (HMP Grendon, HMP Springhill, HMP Huntercombe & HMP Bullingdon)

Lot 4: Sussex, Hampshire and Isle of Wight (IOW) prisons (HMP Ford, HMP Lewes, Gatwick IRC (Brook House & Tinsley House), HMP/YOI Winchester & HMP IOW)

Lot 5 CYP Secure estate (HMYOI Cookham Wood, HMYOI Aylesbury, Lansdowne Secure Children's Home & Swanwick Lodge Secure Children's Home.

The contribution of service users who have first-hand experience of using the healthcare services within the secure settings is essential to the delivery of effective services and informing the commissioning process. NHSEI H&J is committed to listening and acting upon the voice of the service user in the design, delivery and ongoing performance of healthcare services.

The aims of the Lived Experience Service are:
• To ensure all service users are able to effectively contribute to the continuous improvement of healthcare services, as well as being supported to have an independent voice, through various forms of consultation and regular feedback to secure setting management, the healthcare providers and commissioners
• To ensure service users are able to inform decision-making in relation to healthcare provision
• To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the H&J system are equivalent to those in the wider community.

The service will be expected to consult/engage with service users on the full range of healthcare services delivered within the establishments via delivery of both on-site and remote service user engagement/participation activities. Providers interested in the CYP Lot are particularly encouraged to develop and utilise participatory activities that are innovative and involve the use of creative activities to elicit service user experience and insight.

The service will also be expected to support Commissioners and facilitate service user involvement in procurement processes for the provision of healthcare services within the establishments (as required over the life of the contract). At this time, it is anticipated that this support will be required for the recommissioning of healthcare services within the Surrey prisons and HMP IOW. If further procurement support requirements are identified, the contract will be varied to include funding for this support.

The service must hold independence from other (e.g. healthcare) service provision in the specified secure settings in order to have the ability to act as an independent and critical friend.


More information

Previous notice about this procurement

NHS England and NHS Improvement Health and Justice (NHSEI H&J) South East - Lived Experience Services for South East Secure Adult Estate and Children and Young Peoples (CYP) Estate

  • Opportunity
  • Published 11 August 2021

Additional text

The contracts are due to commence on 01/04/2022. The contract duration will be 3 years.

This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).


Award information

Awarded date

31 January 2022

Contract start date

1 April 2022

Contract end date

31 March 2025

Total value of contract

£1,080,581

This contract was awarded to 5 suppliers.

EP: IC Consultants

Address

2 Wintergreen Close
St Marys Island
Chatham
Kent
ME4 3HP

Reference

No reference - other

Value of contract

£264,146

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 1 - Kent and Medway Prisons

EP: IC Consultants

Address

2 Wintergreen Close
St Marys Island
Chatham
Kent
ME4 3HP

Reference

No reference - other

Value of contract

£233,396

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 2 - Surrey Prisons

EP: IC Consultants

Address

2 Wintergreen Close
St Marys Island
Chatham
Kent
ME4 3HP

Reference

No reference - other

Value of contract

£172,954

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 3 - Thames Valley Prisons

ABL Health Limited

Address

71 Redgate Way
Farnworth
Bolton
Greater Manchester
BL4 0JL

Reference

No reference - other

Value of contract

£230,085

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Lot 4 - Hampshire, Isle of Wight and Sussex Prisons

Peer Power Youth

Address

Vauxhall Gardens
Community Centre
Glasshouse Walk
Vauxhall
London
SE11 5ES

Reference

No reference - other

Value of contract

£180,000

Supplier is SME?

Yes

Supplier is VCSE?

Yes

Additional details

Lot 5 - Children and Young People's Estate


About the buyer

Contact name

Hannah Morley

Address

360 Bristol - Three Six Zero
Marlborough Street
Bristol
BS13NX
England

Email

Scwcsu.procurement@nhs.net