Published date: 6 July 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 11 August 2020

Contract summary

Industry

  • Administrative services for business operations - 75112000

Location of contract

Any region

Value of contract

£850,000

Procurement reference

BIP505300970

Published date

6 July 2020

Closing date

11 August 2020

Contract start date

14 September 2020

Contract end date

30 September 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Housing Ombudsman is seeking a supplier who has provided dispute resolution services/investigative services to either an Ombudsman or the regulatory service sector. The successful supplier will be required to review housing complaint case material and to complete a fully documented impartial and fair determination based on the facts of the case. The expected output per month from 01 November 2020 to 30 June 2021 is approximately 75 case completed per month

More information

Links

About the buyer

Address

1 Exchange Tower
Harbour Exchange
London
E14 9GE
UK

Telephone

+442074213458

Email

rdcruz@housing-ombudsman.org.uk