Published date: 16 April 2021

This notice was replaced on 16 April 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 16 April 2021, last edited 19 April 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Contract summary


  • IT services: consulting, software development, Internet and support - 72000000

Location of contract


Value of contract


Procurement reference


Published date

16 April 2021

Closing date

26 May 2021

Closing time


Contract start date

7 December 2022

Contract end date

5 June 2044

Contract type

Service contract

Procedure type

Competitive dialog

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TfL is responsible for managing London's bus network.
To meet the demands of London's bus network now and in the future and ensure its continued and effective management, TfL is seeking to procure automatic vehicle location and performance management services (iBus2 Services).
The iBus2 Services will support Transport for London and its Operators for all contracted service vehicles (which at the date of this notice include Buses and Trams and which may extend to other vehicles (such as riverboats) in TfL's network) across Greater London by providing real time passenger information and vehicle location information to relevant stakeholders and interfacing systems. The iBus2 Services will facilitate service control and emergency response and will integrate with the existing voice radio system, ticketing and performance management systems. The iBus2 Services will also provide the data collection and calculation of the mileage and reliability performance data that enables payments to Operators.
The iBus2 Services must also be able to support fleet evolution, which will include the provision of monitoring and control facilities for zero emission/alternative fuel source vehicles, and bus safety equipment introduced under the Bus Safety Standard or new or upgraded facilities required to support TfL's contracted service vehicles. The iBus2 Services should enable the introduction of new ITxPT compliant assets onto vehicles; advances in networking technologies (such as vehicle to everything) and voice and data communications; vehicle location technologies; integration with other strategic systems; and integration with TfL's video management systems (including streaming, remote control, digital evidence capture and video analytics).
The iBus2 Services should also be able to facilitate alternative service control operations including demand response, dynamic scheduling and the introduction of AI based decision support tools.
This procurement will be separated as follows:
(i) Lot 1 in respect of On-bus Services (as described in the procurement documents): Lot 1A and Lot 1B will each account for approximately 50% of the total volume of vehicles on which TfL requires On-bus Services to be installed and maintained (approximately 4,500 vehicles); and
(ii) Lot 2, in respect of Back Office Services (as described in the procurement documents).

About the buyer

Contact name

Jud Broscombe-Walker


5 Endeavour Square
E20 1JN