Published date: 4 March 2015

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 28 October 2014

Contract summary

Industry

  • Research and development consultancy services - 73200000

Location of contract

Any region

Value of contract

£15,000

Procurement reference

Care Quality Commission CQC AM 030

Published date

4 March 2015

Closing date

28 October 2014

Contract start date

14 November 2014

Contract end date

13 May 2015

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The aims of the project are:

• To actively seek intelligence from a voluntary organisation about whether care services are meeting required standards of quality and safety, with a focus on gathering the individual experiences of people contacting their helpline over the next six months.

• To assess the value of the intelligence to CQC in assessing risk and prompting regulatory activity.

• To increase awareness of CQC and its role as regulator of health and social care services in England and the standards of quality and safety people have a right to expect for themselves and their loved ones.

Voluntary organisations have access to a rich source of qualitative information from the public about the quality and safety of services which could be extremely valuable to CQC's assessment of and responsiveness to risk. Through a project of this kind we can ensure a managed flow of information which can be tracked and evaluated effectively.


More information

Attachments


Award information

Awarded date

14 November 2015

Contract start date

14 November 2014

Contract end date

13 May 2015

Total value of contract

£15,000

This contract was awarded to 1 supplier.

Silver Line

Address

The Silver Line Helpline
Minerva House
42 Wigmore Street
London
W1U 2RY

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
England

Email

Procurement@cqc.org.uk