Published date: 12 July 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 9 August 2018

Contract summary

Industry

  • Customer Relation Management software package - 48445000

  • Sales or marketing software package - 48481000

  • Theatre management system - 48814300

Location of contract

CV4 7AL

Value of contract

£0

Procurement reference

EM-07-18-UNI-ACTICKETING&CRM-KA

Published date

12 July 2018

Closing date

9 August 2018

Contract start date

1 April 2019

Contract end date

31 March 2022

Contract type

Supply contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Warwick Arts Centre, situated on the University of Warwick site has a requirement for the Provision of a Ticketing, Marketing and CRM solution.

The appointed supplier will be required to configure, implement, maintain and support a mobile-first cloud-based solution that is tailored specifically to the Arts market to enable a single and integrated customer journey, both on- and offline. In addition to processing ticketing for free and paid-for events across a range of platforms, supporting cross and up-selling, the solution will be required to support rich data analysis and fully integrated effective marketing communication tools.


In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (https://in-tendhost.co.uk/universityofwarwick).

The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.

More information

Links

Additional text

Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure.

The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Emma Middleton

Address

Main campus
Gibbet Hill Road
Coventry
CV4 7AL
United Kingdom

Telephone

74577

Email

e.middleton@warwick.ac.uk