Published date: 17 September 2025
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Information systems or technology strategic review and planning services - 72222000
Location of contract
North East
Value of contract
£289,277
Procurement reference
OPEN20251631
Published date
17 September 2025
Closing date
30 June 2025
Closing time
5pm
Contract start date
1 July 2025
Contract end date
30 June 2026
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Opportunities have been identified to improve ways of working, this contract will:
• Implement digital solutions at the front door of the Council (Customer Contact Centre and First Contact)
• Support the redesign and implementation of new pathways and processes for the front door to reduce administration and delays
• Deploy enabling "assistive technology" across Adult Social Care as an "opt out" model of support to enable more accurate assessment of needs and support for the person
Award information
Awarded date
4 July 2025
Contract start date
1 July 2025
Contract end date
30 June 2026
Total value of contract
£289,277
This contract was awarded to 1 supplier.
Channel 3 Consulting
Address
Blue Fin Building, 110 Southwark Street, London SE1 0SU
Reference
No reference - other
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Address
Dunedin House
Columbia Drive
Thornaby
TS17 6BJ
England
Share this notice
Closing: 30 June 2025, 5pm