Published date: 4 October 2023
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
CV1 2GN
Value of contract
£0 to £350,000
Procurement reference
IT-208-17295-COV - 17295
Published date
4 October 2023
Closing date
6 November 2023
Closing time
12pm
Contract start date
2 January 2024
Contract end date
31 March 2025
Contract type
Supply contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
This requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries.
The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance.
Please see the Invitation to Tender documents for further information.
More information
Links
Additional text
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Please register via the Council`s e-procurement system - CSW-JETS https://in-tendhost.co.uk/csw-jets
CSW-JETS is a sub-regional e-tendering portal run by In-tend. Since February 2010, Coventry; Solihull; Warwickshire; Nuneaton and Bedworth; Rugby alongside other local district Councils have been working together as a shared procurement service. In conjunction with Solihull Community Housing, we have joined together to bring you a collaborative E-Tendering portal.
CSW-JETS enables us to advertise our opportunities across all authorities through the same system. This means that there is a single point of contact for procurement in the sub-region so you only have to register once to receive notifications for all authorities. Registering on the portal will make it easier for local suppliers to find, respond to and be alerted to tender opportunities.
Registration is free, and takes just a few minutes. When complete, you will be able to express interest in any of the Councils'/Authorities' opportunities when they are made available including this tender. In addition, we will be able to access your details whenever we have a requirement, and you may then be invited to tender or quote for work.
Once you are registered and log in to the system you will be able to locate the tender opportunity, express interest and access the documentation.
Is a Recurrent Procurement Type? : No
About the buyer
Contact name
Michael Duffy
Address
Coventry
Coventry
Coventry
CV1 2GN
United Kingdom
Telephone
024 7697 1414
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Closing: 6 November 2023, 12pm
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