Published date: 20 October 2020

Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.

Approach to market date: 4 January 2021

Contract summary


  • Transport services (excl. Waste transport) - 60000000

  • Provision of services to the community - 75200000

  • Legal advisory services - 79111000

    • Education and training services - 80000000

    • Social work services without accommodation - 85312000

    • Community action programme - 85322000

Location of contract

Any region

Value of contract


Procurement reference


Published date

20 October 2020

Approach to market date

4 January 2021

Contract start date

1 April 2021

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The Authority is seeking to work with commercial partner(s) to provide reintegration services for people returning from the UK to their countries of origin. The Authority aims to support a range of returnees (voluntary or enforced) from across the immigration system, potentially including Foreign National Offenders (FNOs).

Initially, the countries in scope for this service are: Afghanistan, Albania, Algeria, Bangladesh, China, Eritrea, Ethiopia, Ghana, India, Iraq, Iran, Jamaica, Morocco, Nigeria, Pakistan, Sudan, Tunisia, Turkey, Ukraine, Vietnam and Zimbabwe.

The Authority is exploring the method in which this service may be delivered. The current intention (which is not guaranteed) is for this service to be disaggregated, with separate contracts for each lot, possibly split by geographical area.

Please see an indicative example below:
Africa: Eritrea, Ethiopia, Sudan, Zimbabwe, Nigeria, Tunisia, Algeria, Morocco, Ghana
Middle East: Afghanistan, Iraq, Iran
Europe: Ukraine, Albania & Turkey
Caribbean: Jamaica
Asia: India, Pakistan, Bangladesh, Vietnam, China

The Authority is exploring the type and method in which support will be delivered to returnees, but the service provider may be expected to provide:
1. Remote provision of information pre-departure from the UK;
2. Assistance on arrival, that could include:
• Airport pick-up;
• Arrival assistance and immediate necessities;
• Onward travel assistance in-country;
• Emergency/ short-term housing;
• Immediate medical support.
3. Cash support and reintegration counselling, that could include:
• Periodic face-to-face reintegration counselling combined with cash distribution - at least three times over a six-month period;
• Availability by phone to provide information/ assistance on ad-hoc basis; including; advice on accessing schooling or further education; advice on accessing vocational training; advice on finding employment; family tracing; legal support.
4. Reintegration Assistance
• Coaching;
• Co-designing a reintegration plan with the returnee that may include using available funds to:
- Set up an individual or collective small business with other returnees/ integrating the returnee into an existing or new community income generating activity;
- Paid academic or vocational training;
- An apprenticeship;
- Contribute to living costs while pursuing any of the above options.

There is also an ambition to use the service for a small number of selected voluntary returnees, within Albania and India, that also support the wider community. This is something that the Authority would like to explore with the market.

In other developing countries worldwide, the Authority is considering the possibility of providing:

1. Verification of the arrival of the returnee (face to face or remotely) to trigger cash disbursement
2. Further telephone only provision of information/assistance on ad-hoc basis

More information

Additional text

The contract falls under Regulation 74 of and Schedule 3 to the Public Contracts Regulations 2015. As a result,the Authority has determined the procurement procedure that is being followed. The Authority will ensure thatthe procurement procedure is at least sufficient to ensure compliance with the principles of transparency andequal treatment of Bidders.This procurement will be managed electronically via the Home Office's eSourcing Portal (JAGGAER). Toparticipate in this procurement, participants must first be registered on the eSourcing Portal.If you have not yet registered on the eSourcing Portal, this can be done online at by following the link 'To register click here'. Please note that, to register,you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you areregistering, who will be entering into a contract if invited to do so.Once you have registered on the eSourcing Portal, a registered user can express an interest for a specificprocurement. This is done by emailing email must clearly state: the name and reference for the procurement you wish to register for; the nameof the registered supplier; and the name and contact details for the registered individual sending the email.The eMail will be processed and then the buyer will enable the supplier to access the procurement online viathe eSourcing Portal. The registered user will receive a notification email to alert them once this has been done.For technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk or 0800 069 8630 (0800 - 1800hrs).Once above steps are completed, documents will be made available via the portal, subject to parties signing aNon-Disclosure Agreement (NDA).

About the buyer

Contact name

Reintegration Procurement Team


2 Marsham Street