Published date: 23 August 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 November 2023, 12pm

Contract summary

Industry

  • Translation services - 79530000

  • Interpretation services - 79540000

Location of contract

United Kingdom

Value of contract

£30,000,000

Procurement reference

402_24

Published date

23 August 2024

Closing date

20 November 2023

Closing time

12pm

Contract start date

1 April 2024

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

ESPO (in partnership with YPO) is seeking to establish a framework agreement with a number of service providers for the provision of Language services. The key aim of the framework will be to promote cost savings and create efficiencies by providing customers with access to pre-approved service providers whom they may appoint using a simple and streamlined procurement process.

Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services
Lot 2 - Face to Face Interpretation Services (Verbal) *
Lot 3 - Face to Face Interpretation Services (Non-Verbal) *
Lot 4a - Telephone Interpretation Services
Lot 4b - Video Interpretation Services - (Spoken)
Lot 4c - Video Interpretation Services - (Non-Spoken)
Lot 5 - Translation, Transcription and Additional Services

* Services delivered under Lot 2 and 3 will be dependent on the location of customers and their respective assignments, therefore these Lots will be further divided into 12 geographical sub-lots.

The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period.

Throughout the Term ESPO shall monitor the Service Providers financial standing against the Service Providers financial position taken on the Commencement Date. In the event that the Service Providers financial position falls below the position recorded on the Commencement Date, ESPO shall discuss the Service Providers circumstances with the Service Provider. ESPO reserves the right to terminate the Framework Agreement by serving a notice on the Service Provider in writing with effect from the date specified in such notice where (in the reasonable opinion of ESPO) there is a material detrimental change in the financial standing of the Service Provider which:

• Adversely impacts on the Service Providers ability to provide the Services under this Agreement; or
• Could reasonably be expected to have an adverse impact on the Services Providers ability to provide the Services under this Agreement.

More information

Previous notice about this procurement

402_24 Language Services

  • Opportunity
  • Published 20 October 2023

Links

Additional text

As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal.

ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself.

Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders information only.

An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.

Award information

Awarded date

16 August 2024

Contract start date

9 July 2024

Contract end date

8 July 2026

Total value of contract

£30,000,000

This contract was awarded to 23 suppliers.

AA GLOBAL LANGUAGE SERVICES LIMITED

Address

Francis House, 4 Humber Place, Hull Marina, Kingston Upon Hull, East Yorkshire, HU1 3SS

Reference

Companies House number: 04299764

Supplier is SME?

Yes

Supplier is VCSE?

No

BID SERVICES

Address

Deaf Cultural Centre, Ladywood Road, Birmingham, West Midlands, B16 8SZ

Reference

Charity Commission reference: 1053184

Supplier is SME?

Yes

Supplier is VCSE?

Yes

BRIGHTLINGUA LTD

Address

9 Hornby Avenue, Bracknell, Berkshire, RG12 7FA

Reference

Companies House number: 11670413

Supplier is SME?

Yes

Supplier is VCSE?

No

MIGRANT HELP TRADING LIMITED (T/A Clear Voice Interpreting Servi

Address

128 City Road, London, EC1V 2NX

Reference

Companies House number: 05684239

Supplier is SME?

Yes

Supplier is VCSE?

No

D A LANGUAGES LIMITED

Address

Statham House, Talbot Road, Stretford, Manchester, Greater Manchester, M32 0FP

Reference

Companies House number: 06207784

Supplier is SME?

Yes

Supplier is VCSE?

No

GLOBAL CONNECTIONS (SCOTLAND) LTD

Address

2nd Floor, 180 Hope Street, Glasgow, G2 2UE

Reference

Companies House number: SC188088

Supplier is SME?

Yes

Supplier is VCSE?

No

GLOBAL LANGUAGE SERVICES LIMITED

Address

40 Woodrow Road, Pollokshields, Glasgow, G41 5PN

Reference

Companies House number: SC218845

Supplier is SME?

Yes

Supplier is VCSE?

No

GLOBAL VOICES LTD

Address

Unit A, Logie Court, Innovation Park, Stirling, FK9 4NF

Reference

Companies House number: SC270103

Supplier is SME?

Yes

Supplier is VCSE?

No

LANGUAGE LINE LIMITED

Address

5th Floor, Queen Elizabeth House, 4 St. Dunstan's Hill, London, EC3R 8AD

Reference

Companies House number: 04823110

Supplier is SME?

No

Supplier is VCSE?

No

LINGVO HOUSE TRANSLATION SERVICES LIMITED

Address

60 Cannon Street, London, EC4N 6NP

Reference

Companies House number: 06737511

Supplier is SME?

Yes

Supplier is VCSE?

No

ONCALL INTERPRETERS LTD

Address

63-66 Hatton Garden, London, EC1N 8LE

Reference

Companies House number: 08848961

Supplier is SME?

Yes

Supplier is VCSE?

No

PAB LANGUAGES CENTRE LIMITED

Address

Camburgh House, 27 New Dover Road, Canterbury, Kent, CT1 3DN

Reference

Companies House number: 08951055

Supplier is SME?

Yes

Supplier is VCSE?

No

PAPILLON TRANSLATIONS LTD

Address

167-169 Great Portland Street, London, W1W 5PF

Reference

Companies House number: 08991181

Supplier is SME?

Yes

Supplier is VCSE?

No

PEAK TRANSLATIONS LIMITED

Address

Ringstones Industrial Estate, Bridgemont, Whaley Bridge, Derbyshire, SK23 7PD

Reference

Companies House number: 02906009

Supplier is SME?

Yes

Supplier is VCSE?

No

PRESTIGE NETWORK LIMITED

Address

Park View House, 65 London Road, Newbury, Berkshire, RG14 1LA

Reference

Companies House number: 02440502

Supplier is SME?

Yes

Supplier is VCSE?

No

SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY) LTD

Address

First Floor, Ipsley Barn, Berrington Close, Ipsley, Redditch, Worcestershire, B98 0TJ

Reference

Companies House number: 04802772

Supplier is SME?

Yes

Supplier is VCSE?

No

SUPREME LINGUISTIC SERVICES LTD (T/A Premium Linguistic Services

Address

Unit 4 Great Barr Business Park, Baltimore Road, Birmingham, West Midlands, B42 1DY

Reference

Companies House number: 09340464

Supplier is SME?

Yes

Supplier is VCSE?

No

THE LANGUAGE SHOP LIMITED

Address

Newham Dockside, 1000 Dockside Road, London, E16 2QU

Reference

Companies House number: 08882661

Supplier is SME?

Yes

Supplier is VCSE?

No

THEBIGWORD INTERPRETING SERVICES LIMITED

Address

The Brainworks, Unit 4, Royds Close, Lower Wortley, Leeds, West Yorkshire, LS12 6LL

Reference

Companies House number: 06232449

Supplier is SME?

No

Supplier is VCSE?

No

TOPP LANGUAGE SOLUTIONS LIMITED

Address

Suite 3, Park House Business Centre, Clayton Wood Close, Leeds, West Yorkshire, LS16 6QE

Reference

Companies House number: 08473338

Supplier is SME?

Yes

Supplier is VCSE?

No

TP TRANSCRIPTION LIMITED

Address

Ty Brith, Llandegla Road, Llanarmon-Yn-Ial, Mold, Denbighshire, CH7 4QX

Reference

Companies House number: 04946815

Supplier is SME?

Yes

Supplier is VCSE?

No

TRANSLATE UK LIMITED

Address

Croft Myl, 1 West Parade, Halifax, West Yorkshire, HX1 2EQ

Reference

Companies House number: 05705452

Supplier is SME?

Yes

Supplier is VCSE?

No

UK TRANSLATION SERVICES LTD

Address

19 St. Christopher's Way, Pride Park, Derby, Derbyshire, DE24 8JY

Reference

Companies House number: 10145109

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Corporate Solutions Procurement Team

Address

Barnsdale Way, Grove Park, Enderby
LEICESTER
LE19 1ES
England

Email

tenders@espo.org

Website

https://www.espo.org/