Published date: 30 August 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 29 September 2023, 5pm

Contract summary

Industry

  • Financial and insurance services - 66000000

Location of contract

England

Value of contract

£200,000

Procurement reference

WCHG001-DN687288-99806539

Published date

30 August 2023

Closing date

29 September 2023

Closing time

5pm

Contract start date

30 November 2023

Contract end date

30 September 2025

Contract type

Supply contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Please see Service Specification

We currently have all payment options contracted to a single payment solution provider. Through them we offer a wide range of payment options to our customers including: payment cards, telephone/IVR payments, direct debit and web payments.


General Requirements - the successful supplier must be able to provide the following services:

• Produce and deliver electronic payment cards, incorporating a magnetic strip, barcode or QR code for the purpose of tenants making payments
• Produce paper letters/bills with a barcode or QR code for the purpose of taking payments
• Provide a fully hosted, flexible Direct Debit solution.
• Transfer consolidated payments in a timely manner along with reconciled management information (electronically)
• Have a clear development road map for the introduction of new, innovative and customer focused payment options


About the buyer

Contact name

James Hunter

Address

8 Poundswick Ln
Wythenshawe
Manchester
M22 9TA
United Kingdom

Telephone

+44 3001110000

Email

james.hunter@wchg.org.uk

Website

https://www.wchg.org.uk/