Published date: 3 March 2023
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software programming and consultancy services - 72200000
Systems and technical consultancy services - 72220000
Project management consultancy services - 72224000
System software acceptance testing consultancy services - 72226000
Software integration consultancy services - 72227000
Systems consultancy services - 72246000
Software consultancy services - 72266000
Computer support and consultancy services - 72600000
Location of contract
SO16 0AS
Value of contract
£0
Procurement reference
IT-556-34-TS2499.2022
Published date
3 March 2023
Closing date
3 April 2023
Closing time
3pm
Contract start date
1 June 2023
Contract end date
31 May 2026
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
OS have a mature online presence, with our e-commerce store being rebuilt on the BigCommerce platform in September 2020. We are looking for a supplier to work with us to support, maintain and develop the site, IT associated services (see scope) and deliver on the OS Consumer business ambitions; to improve our e-commerce offering and support the overall vision for the OS consumer of "helping more people to get outside more often".
The OS Store sells physical and digital products; however, growth of 3rd party products has an ever-increasing focus on physical items. Currently, the OS proposition to the market relies on offers/price to compete and requires development to create an offering [service, product range and site experience] that presents an alternative USP not centred on price.
We are migrating from the map store and its familiar audience to a broader B2C retail environment with a wider product set, therefore increasing the use of third-party products. This combined with the presence of other resellers of OS products & competition from established B2C retailers of third-party products creates a distinct growth opportunity within OS.
From a platform perspective, the focus is on providing a user experience equal to or superior to the competition (customer centric not platform centric site). Becoming a market leading store in the B2C space for anyone looking to be active outdoors.
We are also focusing on efficiency, automation and simplification of site management, moving team focus away from time consuming lights on activities to site optimisation
We are looking for a partner wanting to build out the Big Commerce App capability, making the platform more comparable with the market, managing the cost of that journey (minimise bespoke working through the development of re-usable apps). Bring in knowledge of platform agnostic good practises (UX/SEO etc), finding ways to apply that good practice to the OS store.
More information
Links
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- https://in-tendhost.co.uk/os/aspx/
- Additional information on how to apply for this contract
Additional text
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The Tender documentation is free to access and download on the following link:
Visit http://in-tendhost.co.uk/os to access the (In-tend) supplier portal.
If you encounter any difficulties whilst using the system, you can contact our Support team by phoning 0844 2728810 or emailing support@in-tend.co.uk
Is a Recurrent Procurement Type? : Yes
About the buyer
Contact name
Vicki Walton
Address
Adanac Drive
Nursling
Southampton
SO16 0AS
United Kingdom
Telephone
07777777777
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Closing: 3 April 2023, 3pm