Published date: 28 July 2025
Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
England
Value of contract
£90,000
Procurement reference
LBKING001-DN780367-00009418
Published date
28 July 2025
Closing date
31 July 2025
Closing time
11:59pm
Contract start date
1 August 2025
Contract end date
31 July 2029
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The Adult Social Care (ASC) in the Royal Borough of Kingston uses a number of applications for managing their services to clients and staff. Some of these applications are the IAS system and Adult and Children's ContrOCC.\r
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To ensure continuous value is achieved from these systems and the smooth running of these applications to meet their expected performance, a periodic health check and application configuration optimisation is required. This application Health Check and remediation support service verifies the operational status of the applications and their status. It will identify potential issues early, minimizing downtime, improving user experience, and maintaining system reliability.
How to apply
Follow the instructions given in the description or the more information section.
About the buyer
Address
Guildhall 2
Kingston upon Thames
KT1 1EU
England
Telephone
+44 2085475000
Website
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Closing: 31 July 2025, 11:59pm
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