Published date: 1 October 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 October 2018

Contract summary

Industry

  • Hospital and related services - 85110000

  • Medical practice and related services - 85120000

  • Miscellaneous health services - 85140000

Location of contract

London

Value of contract

£2,241,000

Procurement reference

NELondon001-DN361550-18841215

Published date

1 October 2018

Closing date

30 October 2018

Contract start date

1 April 2019

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The specific aims of the service are as follows;
• Provide clinical triage that will act as a peer review and support process to GPs
• Improve the patient experience by ensuring they are managed in the right place and at the right time.
• Reduce costs in unnecessary outpatient attendance.
• Improve the quality and appropriateness of GP referrals to secondary care
• Develop greater opportunities for increased access of formal specialist care for patients.
• Ensure cost-effectiveness in the management of referrals.
• As part of the aim above, the service needs to ensure there is no added cost to the system. I.e. further outpatient cost for any tests arranged by the provider due to direct pathways not being in place.

The key objectives are to:
• Reduce the number of 'clinically avoidable' referrals into secondary care through primary care triaging
• Investigating and virtually managing patients where clinically appropriate.
• Discharge patients back to the GP where appropriate with management plan/ prescribed medication
• Provide audit results of the referrals made by GPs which will aid the CCG/GP's in focusing on areas that require further training. This may included
o Trends in the advice sought by GPs regarding the clinical management of patients.
o The number of referrals which were advised to be re-directed from secondary care to primary care management.
o The number of referrals with missing and inadequate referral information.

About the buyer

Contact name

David Olusanya

Address

North and East London Commissioning Support Unit, Becketts House
2-14 Ilford Hill
Ilford
IG1 2QX
England

Telephone

+44 2036881360

Email

davidolusanya@nhs.net

Website

http://www.redbridgeccg.nhs.uk