Published date: 11 August 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 May 2022, 12pm

Contract summary

Industry

  • Networking, Internet and intranet software package - 48200000

  • Communication and multimedia software package - 48500000

Location of contract

England

Value of contract

£4,500,000 to £5,100,000

Procurement reference

BRISTOLCC001-DN602795-73291781

Published date

11 August 2022

Closing date

6 May 2022

Closing time

12pm

Contract start date

24 August 2022

Contract end date

23 August 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens. The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams.

More information

Links

Award information

Awarded date

11 August 2022

Contract start date

24 August 2022

Contract end date

23 August 2027

Total value of contract

£5,100,000

This contract was awarded to 1 supplier.

Intuitive Systems and Networks Ltd

Address

Arrowsmith Court, Station Approach, Broadstone, Dorset, BH18 8AT

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

John Cole

Address

Bristol City Council
P O Box 3176
BRISTOL
BS3 9FS
England

Email

John.Cole@bristol.gov.uk

Website

https://www.bristol.gov.uk/