Published date: 7 December 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 7 August 2023, 12am

Contract summary

Industry

  • Market research services - 79310000

Location of contract

London

Value of contract

£335,536

Procurement reference

BIP828722034

Published date

7 December 2023

Closing date

7 August 2023

Closing time

12am

Contract start date

11 September 2023

Contract end date

30 September 2026

Contract type

Service contract

Procedure type

Not specified

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

Yes

Description

Provision of a service to ensure continued delivery of FSCS's Customer Satisfaction (CSAT) programme. The contract will include a review of the current service, followed by a proposal to innovate and refresh the service in order to deliver our future strategy.

More information

Links

Award information

Awarded date

7 August 2023

Contract start date

11 September 2023

Contract end date

30 September 2026

Total value of contract

£335,536

This contract was awarded to 1 supplier.

Watermelon Research Limited

Address

Po Box 70693,
10a Greencoat Place,
LONDON
SW1P 9ZP

Reference

None

Supplier is SME?

Yes

About the buyer

Contact name

Jean Mutudza

Address

Beaufort House
15 St. Botolph Street
London
EC3A 7QU
UK

Telephone

+442073758175

Email

procurement@fscs.org.uk