Published date: 28 April 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 March 2021, 12am

Contract summary

Industry

  • Health services - 85100000

Location of contract

London

Value of contract

£267,000

Procurement reference

End of Life Services in Brent 1

Published date

28 April 2021

Closing date

31 March 2021

Closing time

12am

Contract start date

1 April 2021

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

NHS North West London CCG is commissioning for the provision of Specialist Palliative Care to patients with progressive, incurable disease for whom death is foreseeable. The majority of patients will have end stage conditions from cancer and HIV, as well as to patients with Motor Neurone Disease, Heart Failure and COPD. Where possible, care will be provided for people in their own homes. The Provider will provide the following service components: Inpatient Unit - for specialist respite care, symptom control, and terminal care for those patients who cannot be supported in the community; Day Services Centre - which provides a personalised outcome-based care plan for patients based on their individual needs. The centre provides medical and clinical consultation and care, access to a Multidisciplinary Team (social worker, physiotherapist, occupational therapist), a range of complementary therapies, arts activities, exercise classes, specialist workshop, sessions and groups and information resources in a safe and supportive space; Hospice@Home - for respite care, transitional care and terminal care. The service provides specialist support by using trained Healthcare Assistants to deliver packages of care in community settings; and a Lymphoedema Service - which provides care to patients suffering from upper and lower limb lymphoedema, both chronic and acute. Access to Specialist Medical Support, Physiotherapy, Occupational Therapy, Dietetics, Speech & Language Therapy, Complementary Therapies and the Social Work and Bereavement Team, occurs internally within the service. The service will adopt a holistic approach to treatment and care allowing patients to take control of their lives and learn to manage their illnesses. Patients from all religious and ethnic groups are welcomed and every effort made to meet their individual requirements. All services provided under this contract will be provided to patients free of charge. Early referral of the patient following diagnosis of a progressive, non-curable illness is encouraged and patients have access to the range of services the Provider offers at all stages of their illness. The needs and choice of the patient and those close to them dictate what services are required and in what setting.


More information

Additional text

Currently, the nature of the service provision remains unchanged as NWL ICS is completing their region-wide review of all End of Life / Specialist Palliative Care Services across NW London. This interim service contract for 12-months will afford the new CCG time to agree a consistent approach in commissioning and contracting this service at NWL ICS level in line with NHSE/I guidance, thereby ensuring standardised and seamless service delivery across the board.


Award information

Awarded date

1 April 2021

Contract start date

1 April 2021

Contract end date

31 March 2022

Total value of contract

£267,000

This contract was awarded to 1 supplier.

St. John's Hospice

Address

Address: 60 Grove End Road, London, NW8 9NH
Email: Steve.Barnes@hje.org.uk
Tel: 020 7432 8272

Reference

No reference - other

Supplier is SME?

Yes

Supplier is VCSE?

Yes

Additional details

Noting its obligations under the NHS (Procurement Patient Choice and Competition) (No.2) Regulations 2013 the CCG has assessed that St. John's Hospice is the only organisation in a position to deliver the high quality integrated services which can achieve the desired outcomes within the borough and being technically capable to deliver the service through an integrated approach with the existing community provider landscape.

The 12-month interim contract will allow the newly established NHS North West London CCG to continue the discussions for consistent commissioning and contracting on the following areas (this is dependent on the findings of the NWL ICS Review of all EoL/SPC services in NW London):
• Contractual framework for commissioning at NWL ICS level
• Finance and staffing resources aligned and consistent with greater demand for Health Inequalities - determine and agree how resources will be allocated
• Models of Care - agree consistent and standardised NWL ICS-wide delivery model to ensure effectiveness, efficiencies and excellent pt. experience across all levels of service delivery whilst meeting local Brent Borough population health & care needs
• Reporting - agree consistent reporting principles and processes taking into account NWL ICS and Brent ICP levels of good governance and robust assurance processes.
• Key Performance Indicators (KPIs) and Outcome Measures (OM) - review current KPIs and outcome measures to see if they are still fit for purpose and are capturing the right information needed for performance monitoring and reflective of the outcomes being measured impacting patient care.

The 12 month contract period will allow NWL ICS to agree a consistent and standardised Brent-wide delivery model to achieve effectiveness, efficiencies and excellence in patient experience at all levels of service delivery.


About the buyer

Contact name

Isha Coombes

Address

Engineers Way
Wembley Park
London
HA9 0FJ
England

Telephone

+44 2089005362

Email

i.coombes@nhs.net

Website

https://www.nwlondonccg.nhs.uk/