Published date: 27 July 2022

Last edited date: 22 December 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 26 July 2022, 12am

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract

£2,751,977.43

Procurement reference

CW40224

Published date

27 July 2022

Closing date

26 July 2022

Closing time

12am

Contract start date

14 February 2023

Contract end date

13 February 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Contract for the direct provision of secure payment services (Agent Assist) to the Buyer for use in its contact centres.

The initial term of the contract is 12 months; however there is the option to extend this contract for 2 periods of up to 12 months each


Award information

Awarded date

25 March 2022

Contract start date

14 February 2023

Contract end date

13 February 2026

Total value of contract

£2,751,977.43

This contract was awarded to 1 supplier.

PCI-PAL PLC

Address

2 Melford Court
IP3 9SJ
GB

Reference

Companies House number: 03869545

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Arif Patel

Address

Trinity Bridge House
2 Dearmans Place
Salford
M3 5BS
England

Telephone

03000 577 395

Email

arif.patel@hmrc.gov.uk