Published date: 6 April 2023
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Justice services - 75230000
Location of contract
North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales
Value of contract
£21,770,980
Procurement reference
tender_286896/1201030
Published date
6 April 2023
Closing date
14 July 2022
Closing time
12pm
Contract start date
1 April 2023
Contract end date
31 March 2027
Contract type
Service contract
Procedure type
Restricted procedure (above threshold)
A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
- Deliver an effective Service for Family Members bereaved by Homicide, and Eyewitnesses of
Homicide, by providing caseworkers who offer a full range of Emotional, Practical, Advocacy and Peer
Support to help them cope, and as far as possible, recover from the impact;
- deliver an effective Service for Children and Young People outside of those defined as Family
Members who are affected by, or those who are an Eyewitness to, a Homicide by providing Outreach
Support for Children and Young People in the Community, in the immediate aftermath of a Homicide
or Major Incident;
- ensure an inclusive and accessible Service for all Eligible People, regardless of when the Homicide
occurred, and proactively explore ways in which the Service can remove barriers for Eligible People;
- ensure Eligible People are able to access the Service free of charge;
- deliver support through a combination of face-to-face and digital and remote services, allowing
choice in the support provided according to the needs of the User;
- offer a consistent level of high quality support across England and Wales, including ensuring access
to a translator for other languages as required by each User;
- offer targeted support for bereaved Children and Young People, or those who are an Eyewitness to a
Homicide, to address the impact of Adverse Childhood Experiences;
- possess the flexibility, adaptability and resilience to respond to new challenges and changing
environments;
- ensure all Staff, Volunteers and Sub-Contractors, receive appropriate vetting and training to deliver
effective support to Users, including training to support those that have experienced or are
experiencing trauma;
- ensure support is delivered to Users safely by ensuring all Staff and Volunteers conduct a risk
assessment, for example, prior to home visits, or meetings in public spaces such as schools or
community centres;
- process User information in line with any information sharing obligations required by the Authority,
Key Stakeholders and Sub-Contractors, and work closely with the Authority, Key Stakeholders and
Sub-Contractors as necessary to consider alternative approaches to data sharing;
- work closely with Key Stakeholders and relevant third parties, such as criminal justice agencies and
support services, both nationally and locally, to improve engagement and awareness of the Service,
and to improve the User experience; and
- ensure Staff and Volunteers are able to access Clinical Supervision and support to enable their
development and protect their wellbeing and resilience.
More information
Award information
Awarded date
28 March 2023
Contract start date
1 April 2023
Contract end date
31 March 2027
Total value of contract
£21,770,980
This contract was awarded to 1 supplier.
Victim Support
Address
Building 3, Eastern Business Park, Wern Fawr Lane, Old St Mellons, Cardiff CF3 5EA
Reference
No reference - other
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Ministry of Justice
Address
102 Petty France
London
SW1H 9AJ
England
Website
Share this notice
Closing: 14 July 2022, 12pm
All content is available under the
