Published date: 8 January 2025

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 7 February 2025, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

BN1 6AF

Value of contract

£250,000

Procurement reference

TPR1954

Published date

8 January 2025

Closing date

7 February 2025

Closing time

5pm

Contract start date

23 June 2025

Contract end date

30 June 2028

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The Pensions Regulator requires a marketing suite (a SaaS based platform/solution to replace the current solution architecture) which TPR's Automatic Enrolment (AE) Comms team can use to create,
edit, publish and produce all official direct to employer outbound email, whitemail and SMS. The marketing suite also needs to allow users to segment the email, whitemail and SMS templates into
various mailing lists which then can be used to design, execute and monitor workflow funnels for all files.

Please note that whilst initially the team using this solution will be TPR's AE Comms team, there is the possibility that the solution will be adopted by additional TPR teams during the Contract Period.

The suite must process data selections from TPR's CRM system which is currently Microsoft Dynamics365 (please note TPR's CRM solution may change during the Contract Period) which create files that are processed both manually and in an automated fashion to TPR's communication channel provider(s). The file processing must take place in a timely fashion running in real time and to ensure TPR's
communication channel provider(s) can issue communications according to agreed scheduling.

If you are interested in this opportunity you must confirm to the following email address that you are registered on our e-Sourcing portal in order to be given access the procurement documents which
include further information on the requirements and guidance on the procurement process.

In your confirmation you must include, the reference number TPR1594 in the subject line of the email, the company name you have registered with, the email address and the contact name linked to the account.

acommercial@tpr.gov.uk

To register:
1. Click on the link here: https://thepensionsregulator.bravosolution.co.uk/web/login.shtml
2. Click 'Register Now' (this is only required once)
3. Accept the terms and conditions and click 'Continue'
4. Enter your business and user details
5. Note the username you chose and click 'Save' when complete
6. You will shortly receive an email with your unique password (please keep this secure).

Please note, more than one email address can be added to enable multiple users to receive notifications from the portal.


Please note that the value shown on this notice is an estimate per annum and does not include the Implementation Period, more details can be found in the procurement documents.


About the buyer

Address

Telecom House
BRIGHTON
BN1 6AF
England

Email

acommercial@tpr.gov.uk