Published date: 9 December 2025

Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliers.


Closing date: 16 January 2026

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

England

Procurement reference

CORNWALL001-DN800086-90637056

Published date

9 December 2025

Closing date

16 January 2026

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Cornwall Council is conducting a soft market assessment to explore the availability of case management system suppliers to deliver across multiple services with shared infrastructure and interconnectivity. The service areas this applies to are as follows:



Drug and Alcohol (National Drug Treatment Monitoring System compliant)

Community

Inpatient and residential (Tier 4)

Domestic Abuse and Sexual Violence Services

Community

Safe Accommodation (refuge)

Safe Accommodation outreach

Multi-agency Risk Assessment Conference (MARAC)

Anti-social Behaviour (for case officers rather than housing providers/management)

Refugee and Asylum Seekers

Multi-agency working for clients with multiple vulnerabilities


How to apply

Follow the instructions given in the description or the more information section.


About the buyer

Contact name

Katie Cornford

Address

County Hall
Treyew Road
Truro
TR1 3AY
United Kingdom

Telephone

+44 1872326658

Email

Katie.Cornford@cornwall.gov.uk

Website

http://www.cornwall.gov.uk