Published date: 15 August 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 17 October 2022, 12pm

Contract summary

Industry

  • Guidance and counselling services - 85312300

  • Welfare services not delivered through residential institutions - 85312400

Location of contract

East of England, South East

Value of contract

£0 to £10,300,000

Procurement reference

20220815210257-32209

Published date

15 August 2022

Closing date

17 October 2022

Closing time

12pm

Contract start date

1 April 2023

Contract end date

31 March 2030

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Victim Referral and Support Service

Police and Crime Commissioners (PCCs) are responsible for delivering an effective and efficient Police Force in their area and reducing crime. They have several statutory responsibilities including ensuring that victims have a voice and bringing together partners including Community Safety Partnerships (CSPs) and criminal justice partners to achieve the shared objectives of tackling crime and disorder and supporting victims. In addition, (PCCs) have a statutory responsibility for commissioning support services for victims of crime, regardless of whether that crime has been reported to the Police. These services should include but not be limited to,

• A referral and support service for all victims of crime.
• Therapeutic services.
• Helpline or live chat support.
• Tailored or specialist support for specific groups, needs or risks.

Lot 1 - Kent Victims' Advocacy & Support Service

This service must provide a needs and risk led approach, which has a strong evidence base that is also trauma informed. The service should be available to all victims of recorded crime who are resident in Kent, including children and young people regardless of when the crime took place or if it has been reported to the Police. If reported to the Police support must be available at all stages of the criminal justice process and beyond. If not reported to the Police, the service must be accessible and available at the point the victim wishes to seek support.

Lot 1 contract length: 4 years with an option to extend by a further 3 periods of 12 months.
Estimated Contract Value per annum: £1,000,000

Lot 2 - Essex Victim Referral and Support Service

The primary aim of this service is to ensure that people are supported to cope and recover after being victims of crime and to increase levels of victim satisfaction and public confidence in the police and criminal justice system. It is also expected to support the PFCC to deliver against the priorities above, specifically promoting restorative justice, ensuring compliance with the victims' code, encouraging reporting, providing tailored support to victims, and referring victims to specialist services.

Lot 2 contract length: 3 years with an option to extend by a further 3 periods of 12 months.
Estimated Contract Value per annum: £575,000

Contract Start Date for Lots 1 & 2: 1st April 2023.

More information

Links

About the buyer

Contact name

Claire Baxter

Address

Police Headquarters, Martlesham Heath
Ipswich
IP5 3QS
ENG

Telephone

+44 01474366658

Email

claire.baxter@kent.police.uk

Website

www.suffolk.police.uk