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    "publishedDate": "2025-01-07T11:17:56Z",
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    "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
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            "id": "82430799-6d83-47eb-8699-5272de3fd76e-814989",
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            "date": "2025-01-07T11:17:56Z",
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            "initiationType": "tender",
            "tender": {
                "id": "20250107111749-97209",
                "title": "Employee Assistance Programme",
                "description": "The University of Kent highly values the wellbeing and health of its staff. It chooses to provide an Employee Assistance Programme (EAP) as a major way to show commitment. The EAP is an externally positioned resource, which helps employees with problems that originate both in and outside of the workplace.\r\n\r\nThe University envisages an uptake of approximately 4,000 employees; however, annual usage of the service fluctuates between 9-10%.\r\n\r\nThe University makes no guarantee to spend level. \r\n\r\nThe EAP will provide the following for the cohort of 4,000 employees.\r\n\r\n•\tFree, confidential, 24/7 365 days per year access to its frontline services and ad hoc counselling support\r\n•\tStructural face to face/telephone/online counselling as assessed and required; this will be a minimum of at least 6 sessions per individual per year.  This counselling will be provided in line with service level agreements as specified in the Technical Questionnaire\r\n•\tWork-Life Information support services in the following areas:\r\n•\tLife Management & Practical Issues Support, e.g. consumer, financial, debt, family support concerns and advice\r\n•\tLegal Support\r\n•\tGeneral Information Services\r\n•\tOnline/Portal/website/app information services\r\n•\tIndividuals can self-refer directly and the service will take indirect referrals from managers, Human Resources and Occupational Health\r\n•\tManagement Support Helpline\r\n•\tFreephone access from UK landlines and, preferably, mobiles, with a separate Freephone or low cost number for calls from outside the UK\r\n•\tCritical Incident Telephone Support for individuals and managers (with on Campus support accessible if deemed required)\r\n•\tLaunch Planning Assistance to include Launch Materials and on Campus staff sessions at both Canterbury and Medway campuses. \r\n•\tPromotional webinars and access to bespoke promotional materials throughout the lifetime of the contract. \r\n\r\nThe contract will commence on the 27/01/2025 and run for a period of 3 years until 26/01/2028.  \r\n\r\nThe University reserves the right to extend the contract for a period of 2 years at the end of the original contract period, agreed annually in 12-month instalments, subject to satisfactory performance of the contract.",
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                    "id": "85312300",
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                        "locality": "Canterbury, Kent",
                        "postalCode": "CT2 7NZ",
                        "countryName": "ENG"
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                    "contactPoint": {
                        "name": "Claire Baxter",
                        "email": "c.baxter@kent.ac.uk"
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                {
                    "id": "GB-CFS-305836",
                    "name": "Pluxee UK Limited",
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                        "streetAddress": "Enigma, The Park MK, Ortensia Drive, Wavendon, Milton Keynes, MK17 8LZ"
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