Published date: 8 May 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 April 2017

Contract summary

Industry

  • Marketing services - 79342000

  • Business and management consultancy services - 79410000

Location of contract

Any region

Value of contract

£36,250

Procurement reference

tender_140014/583252

Published date

8 May 2017

Closing date

5 April 2017

Contract start date

20 April 2017

Contract end date

26 May 2017

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

HS2 Ltd has awarded a contract to engage a Supplier to develop customer personas. The Supplier will work collaboratively with HS2 Ltd.'s Customer Experience team and develop a set of personas that, as a collection, represent the future HS2 customers. These personas will be based on the existing research obtained by HS2 Ltd and, at the end of this one month engagement, they should enable the company to both develop and test concepts, designs and service offer proposals. They should also enable HS2 Ltd staff members and supply chain to empathise with the customers of the future, and their needs.

Following a sub-OJEU open competition advertised via the Contracts Finder website (see previous opportunity notice at: https://www.contractsfinder.service.gov.uk/Notice/5043152a-2957-4764-8eb8-9ac2d46cd62a) the contract has been awarded to Livework Studio Ltd.


More information

Previous notice about this procurement

Persona Development

  • Opportunity
  • Published 22 March 2017


Award information

Awarded date

13 April 2017

Contract start date

20 April 2017

Contract end date

26 May 2017

Total value of contract

£36,500

This contract was awarded to 1 supplier.

Liverwork Studio Ltd

Address

Studio 401, 118 Commercial Street, London, E1 6NF

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Igors Maslovs

Address

High Speed Two (HS2) Limited, Two Snowhill, Queensway
Birmingham
B4 6GA
England

Email

igors.maslovs@hs2.org.uk