Published date: 8 May 2017
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Marketing services - 79342000
Business and management consultancy services - 79410000
Location of contract
Any region
Value of contract
£36,250
Procurement reference
tender_140014/583252
Published date
8 May 2017
Closing date
5 April 2017
Contract start date
20 April 2017
Contract end date
26 May 2017
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
HS2 Ltd has awarded a contract to engage a Supplier to develop customer personas. The Supplier will work collaboratively with HS2 Ltd.'s Customer Experience team and develop a set of personas that, as a collection, represent the future HS2 customers. These personas will be based on the existing research obtained by HS2 Ltd and, at the end of this one month engagement, they should enable the company to both develop and test concepts, designs and service offer proposals. They should also enable HS2 Ltd staff members and supply chain to empathise with the customers of the future, and their needs.
Following a sub-OJEU open competition advertised via the Contracts Finder website (see previous opportunity notice at: https://www.contractsfinder.service.gov.uk/Notice/5043152a-2957-4764-8eb8-9ac2d46cd62a) the contract has been awarded to Livework Studio Ltd.
More information
Previous notice about this procurement
- Opportunity
- Published 22 March 2017
Award information
Awarded date
13 April 2017
Contract start date
20 April 2017
Contract end date
26 May 2017
Total value of contract
£36,500
This contract was awarded to 1 supplier.
Liverwork Studio Ltd
Address
Studio 401, 118 Commercial Street, London, E1 6NF
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Igors Maslovs
Address
High Speed Two (HS2) Limited, Two Snowhill, Queensway
Birmingham
B4 6GA
England
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Closing: 5 April 2017