Published date: 16 August 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 9 September 2019

Contract summary


  • Repair and maintenance services of security equipment - 50610000

Location of contract


Value of contract

£1 to £2

Procurement reference


Published date

16 August 2019

Closing date

9 September 2019

Contract start date

10 September 2019

Contract end date

11 September 2019

Contract type

Service contract

Procedure type


Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The Authority is issuing this invitation to tender ("ITT") in connection with the competitive procurement of Maintenance (and Ad-Hoc Installation) of Access Control System for a period of 1 year with 1 year extensions
"Genie" access control software system is the Trust standard across all sites, though if a suitable alternative was proposed in a cost effective manner this may be considered.
The location of the above are on various Trust sites throughout Torbay and South Devon and are detailed in the 'Master Property Summary' document, which also details 'potential' numbers at each site (circa 30). The sites and numbers at each location are subject to change continuously throughout the contract term. The Master Property summary document refers to Trust sites that require:

Access control system maintenance. Circa. 500 Electronic access points with circa 100 door controllers.

Scope of works to include:

a) Planned preventative maintenance and statutory compliance testing as necessary
b) Reactive maintenance and 24 hour call out service
c) Monitoring service delivery of access control systems to identify and address service failures
d) Ad Hoc Minor capital works (no guaranteed minimum spend by Trust)

Audit Requirements

Full documents are available from the EU website after registration.

About the buyer

Contact name

Sue Fankhauser


Acute Trusts


+44 1803653391


Closing: 9 September 2019