* business links * Consulting on the cusp of distruction https://hbr.org/2013/10/consulting-on-the-cusp-of-disruption 3 Practical Reasons to Invest in UX Research and Design (ROI) https://www.usertesting.com/blog/2015/01/06/invest-in-ux/ Using Predictive Analytics to Assess Business Risk http://www.dnbpartner.com/your-customers-world-using-predictive-analytics-to-assess-business-risk/ On-boarding https://clarity.fm/questions/2587/answers/8772 Chat: Using personas in testing http://www.ministryoftesting.com/2011/04/chat-using-personas-in-testing/ * accessibility links * Getting Started with Angular and Accessibility https://blog.shinetech.com/2014/11/26/getting-started-with-angular-and-accessibility/ agile accessibility http://www.karlgroves.com/2011/09/28/agile-accessibility/ Accessibility testing with Android Talkback https://www.paciellogroup.com/blog/2015/10/accessibility-testing-with-android-talkback/