Published date: 12 April 2017
Last edited date: 12 April 2017
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Other community, social and personal services - 98000000
Location of contract
SE1 9BB
Value of contract
£0
Procurement reference
WAN000002
Published date
12 April 2017
Closing date
20 April 2017
Contract start date
1 May 2017
Contract end date
30 April 2018
Contract type
Service contract
Procedure type
Not applicable
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Wandle is seeking a Tenancy Sustainability Service that improves our residents' financial resilience. Through a one to one service, group training, access to tools (including online), residents must be able to receive support regarding money management and improving their financial resilience.
The service will be delivered face to face, online, via telephone and any other suitable methods available, and will include a significant focus on training frontline Wandle staff in delivering aspects of the service. It will adopt a proactive and preventative approach, to develop financial resilience and achieve greater tenancy sustainment among our residents. To achieve this, the supplier will provide a range of money management tools and advice on numerous topics relating to budgeting, saving and income maximisation. The service will also provide staff training to upskill Wandle's internal resources enabling them to deliver aspects of the service and enhance the knowledge of our contact centre to ensure queries are resolved 'right first time'.
More information
Attachments
-
- Invitation to tender - Tenancy Sustainment Service.docx
- Tender notice
-
- Invitation to tender - Tenancy Sustainment Service 12 04 2017.docx
- Tender notice
- Invitation to tender - Tenancy Sustainment Service (interview date corrected)
Links
About the buyer
Address
2nd floor Minerva House, 3-5 Montague Close
London
Se1 9BB
England
Website
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Closing: 20 April 2017