Published date: 8 September 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 20 September 2017

Contract summary

Industry

  • Staff development services - 79633000

  • Career guidance services - 79634000

Location of contract

SW1H 0ET

Value of contract

£0 to £80,000

Procurement reference

PS17191

Published date

8 September 2017

Closing date

20 September 2017

Contract start date

12 October 2017

Contract end date

11 October 2018

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

**Please do not respond directly to the Buyer. Bids should be submitted through the CCS E-Sourcing Suite**

BEIS has been in place for just over a year, the first 12 months were spent mainly focussing on all of the issues that come out of a machinery of government change. The priority is now to understand what is going on within the department; one area is in relation to people leaving. As a result BEIS is looking for an external provider to carry out exit questionnaires and interviews with leavers so we can understand what is driving staff to leave the department.

The provider will collate, analyse and identify trends using the information received from both the exit questionnaire and the exit interviews. This information will be used anonymously for these purposes to produce monthly reports and make recommendations for organisational improvements to the BEIS Workforce Planning Lead.

This will enable BEIS to better distil the "people" information and metrics as well as draw out monthly changes and the underlying drivers.

Currently within BEIS there are around 35 - 50 leavers a month and there is no reliable data to inform us of the reasons they are leaving, where they are going to or of any underlying patterns that may indicate issues within the organisation.

There are approximately 3000 employees within BEIS but this is due to grow by approximately 10% due to EU Exit work. BEIS has a mix of permanent employees, Secondees, fast streamers, contractors and agency temps.

The exit process will need to be clear on roles and responsibilities for the:

• Employee
• Line Manager
• Outsourced Provider
• BEIS HR
• Shared Services

Requirement

• Design and implementation of online exit questionnaire
• Process map with clear roles and responsibilities
• Semi-structured template for exit interviews
• Facility to conduct exit interviews over the phone and video call
• Design of monthly analysis report to be agreed with BEIS Workforce Planning Lead. Response rates to be included. Sample report to be provided in proposal
• Production of monthly analysis report to identify key trends and recommendations
• Monthly analysis report to be provided within the first five working days of each month
• Annual report to pull together the key trends from the previous 12 months
• A target response rate will be agreed as part of the kick-off meeting process.

More information

Attachments

Links

Additional text

UK Shared Business Services eSourcing As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.

About the buyer

Address

Polaris House
Swindon
SN1 2FF
England

Email

professionalservices@uksbs.co.uk