Published date: 7 September 2018
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
South West
Value of contract
£500,000
Procurement reference
BRISTOLCC001-DN362572-15520211
Published date
7 September 2018
Closing date
8 October 2018
Contract start date
1 May 2019
Contract end date
30 April 2022
Contract type
Service contract
Procedure type
Other
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
In recognition of more types of complaints and enquiries needing to be captured. Bristol City Council have appraised and determined that the most efficient option is to scope a new service from the ground up, to not only support their current requirements, but deliver a resultant future proofed contract able to cater for changes to technology whilst ensuring future releases and developments can seamlessly interoperate with other relevant Bristol City Council IT systems
More information
Links
-
- http://procontract.due-north.com/Login/
- Tender notice
- Case Management System, Complaints & Feedback, Freedom of Information Requests (FOI's), Subject Access Requests (SARs) and Councillor/MP Enquiries
About the buyer
Contact name
Su Matthews
Address
City Hall
College Green
Bristol
BS1 5TR
England
Telephone
+44 1179223194
Website
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Closing: 8 October 2018
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