Published date: 22 October 2020

Last edited date: 29 October 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 3 December 2020, 12pm

Contract summary

Industry

  • Internet development services - 72420000

  • Call centre - 79512000

Location of contract

WC1H 0XG

Value of contract

£500,000 to £1,000,000

Procurement reference

SOAS 176

Published date

22 October 2020

Closing date

3 December 2020

Closing time

12pm

Contract start date

11 January 2021

Contract end date

10 January 2024

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

SOAS University of London is looking to engage an external service to outsource aspects of our Customer Relationship Management and Conversion Activities for prospective SOAS students.
This is a public procurement and is being run in line with the Public Contracts Regulations 2015 (SI 2015/102) utilising the Open Procedure.
Suppliers that would like to take part in the process should download and complete the attached documentation.
The deadline for return of tenders is midday 3rd December 2020.
Please allow sufficient time to make your return as late returns will not be permitted.
Any questions relating to this tender should be made via 'correspondence' on the website.

More information

Links

Additional text

Is a Recurrent Procurement Type? : Yes

About the buyer

Contact name

Kate Price

Address

Russell Square
London
London
WC1H 0XG
United Kingdom

Telephone

0207 074 5024

Email

kate.price@soas.ac.uk