Published date: 20 March 2020

Last edited date: 4 April 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 22 April 2020

Contract summary


  • IT services: consulting, software development, Internet and support - 72000000

  • Research and development services and related consultancy services - 73000000

  • Administration, defence and social security services - 75000000

    • Legal services - 79100000

    • Accounting, auditing and fiscal services - 79200000

    • Auction services - 79342400

    • Electronic auction services - 79342410

    • Business and management consultancy and related services - 79400000

    • Office-support services - 79500000

    • Supply services of personnel including temporary staff - 79620000

    • Investigation and security services - 79700000

    • Collection agency services - 79940000

    • Contract administration services - 79994000

Location of contract

Any region

Value of contract


Procurement reference


Published date

20 March 2020

Closing date

22 April 2020

Contract start date

18 May 2020

Contract end date

17 November 2022

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Crown Commercial Service as the authority intends to put in place a Pan Public Sector agreement for the provision of debt management services to be utilised by all UK Public Sector Bodies.

The Debt Management Services to be provided are grouped under one lot which is divided into five (5) categories of Services. These are summarised as follows:

· Analytics Services
· Collection Services
· Litigation and Enforcement Services
· Non-Mandatory Services; and
· Other Services

More information



Additional text

The value provided is only an estimate. Crown Commercial Service cannot guarantee any
business through the framework.

As part of this Contract Award Notice the documents are provided:
1) Contract Notice transparency information for the agreement;
2) Contract Notice authorised customer list;
3) Rights reserved for CCS Framework.

CCS considers the Transfer of Undertakings (Protection of Employment) Regulations 2006 will not apply at framework level. We encourage bidders to take their own advice on whether TUPE is likely to apply, in particular circumstances of the call-off contract, and carry out due diligence accordingly.
On 2/4/2014 Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders should make themselves aware of the changes as it may impact this requirement.

This link provides information on the GSC at:

Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling
personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet.To participate in this procurement, bidders must be able to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.

About the buyer

Contact name

The Minister for the Cabinet Office acting through Crown Commercial Service


9th Floor, The Capital, Old Hall Street
L3 9PP


+44 3450103503