Published date: 29 November 2018
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Information systems and servers - 48800000
Computer-related services - 72500000
Computer support and consultancy services - 72600000
Computer network services - 72700000
Location of contract
PL1 5QG
Value of contract
£8,000
Procurement reference
RFQ104
Published date
29 November 2018
Closing date
17 December 2018
Contract start date
2 January 2019
Contract end date
1 January 2020
Contract type
Supply contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
City College Plymouth IT team has decreased in size in recent months due to efficiency savings at the college and, at times, is no longer able to support all the systems at times of sickness, leave or when the team is overloaded.
The College is therefore looking for a local company to (a) provide a 4th level support for remote break-fix type activities and (b) provide onsite support to backfill as needed. The significance of the 1 hour timeframe is to allow for someone to get onto the site should be they needed in an emergency.
The College is looking at an initial one year contract.
More information
Attachments
-
- RFQ104 External IT Support.pdf
- Tender notice
- RFQ104 External IT Support
-
- Appendix A - Pricing Schedule - External IT Support.xlsx
- Tender notice
- Appendix A - Pricing Schedule
-
- Appendix B CCP Standard Terms and Conditions Goods and Services.docx
- Tender notice
- Appendix B - Standard Terms & Conditions
-
- Appendix C Suitability Assessment & Selection Questionaire inc Exclusions-1 v2.docx
- Tender notice
- Appendix C - Suitability Assessment & Selection Questionnaire
-
- Appendix D Agreement Conditions Acceptance and Declaration Form.docx
- Tender notice
- Appendix D - Agreement Conditions Acceptance & Declaration
-
- Appendix E Detailed Support Information.docx
- Tender notice
- Appendix E - Detailed Information in Support of Requirement
About the buyer
Contact name
Carol Williams
Address
Kings Road
PLYMOUTH
PL15QG
England
Telephone
01752 856809
Share this notice
Closing: 17 December 2018