Published date: 9 December 2020

Last edited date: 22 December 2020

This notice was replaced on 11 March 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 11 March 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Contract summary


  • Survey analysis services - 79311300

  • Market-testing services - 79312000

Location of contract

United Kingdom

Value of contract

£150,000 to £250,000

Procurement reference


Published date

9 December 2020

Closing date

11 January 2021

Closing time


Contract start date

1 April 2021

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



London Councils' HR Metrics Service provides a benchmarking and analysis service to participating local authorities to enable them to:
• compare and assess their performance across a range of HR measures;
• work collaboratively to develop and progress best practice; and
• tackle new challenges that require data insights.

London Councils is seeking to procure a user-friendly online tool that allows sub-scribing boroughs to enter their own survey data and access a range of outputs. The application will be used by the following organisations to help them conduct HR Metrics surveys and provide results/benchmarking charts, pdf reports, scorecards, dashboards and, in some cases, Excel spreadsheet outputs that users can generate online:
• London Regional Employers' Organisation providing HR related support to 33 London boroughs including the City of London.
• West Midlands Employers' providing HR related support services to 33 local authorities in the region.
• South East Employers organisation providing HR related support services to potentially 32 local authorities.
• There is the potential for other local authority regional employers to join the HR benchmarking club.

The online application is required to be operational for use from 1 April 2021 with a contract period of three years. There will be an option to extend this end date by 1 year plus 1 further year.

Tenders should be submitted to

More information


Additional text

The values included are estimate values.

About the buyer

Contact name

Richard Merrington


59 Half Southwark Street


020 7934 9722